Cheap Car Rentals in Castleberry Hill, Atlanta

Was not able to rent in state

I was not able to get the rental

I did not get to rent the vehicle.

The rental car line was almost 200 people long. I didnt even bother. This is NOT how you dole out rental cars.

No car; nobody at the counter. Total tragedy if an experience.

The car and drop off experience were both good, no complaints. Pick up was not::: 1) I was redirected from the payless counter, (a payless contract), to the avis counter 2) The first avis clerk redirected to a different avis clerk who knew how to handle a payless transaction 3) steps 1 and 2 caused a significant delay 4) price of the printed contract was higher than the amount of the online order 5) the clerk changed the contract to the online order amount 6) my credit card was billed for the higher amount, (more than the order or contract).

Disaster !! 2-3 hour wait to get the car !

It was a nightmare. We had a 2 pm pickup. We got there at 2:15 pm and they said all cars were gone for the day to come back tomorrow or possibly in 7 hours. We were at the airport and trying to move on with the rest of our trip. After waiting a while, we ended up using Enterprise at the airport. How can we prepay and reserve a car if they don’t have it. In the span of an hour of us waiting, this happened to at least 30 other families too.

I had a confirmed reservation but when I got to the rental office they had no vehicles available for 2 days. Ruined the trip!

The car was excellent. My experience with Kayak was wonderful as usual. I reserved a car which would make me assume a car was available. I had to wait an hour to finalize my car and the average wait to actually get one was 2+ hours. This significantly delayed travel plans I would expect if a reservation is available, it means a car will be. This needs to be addressed by Thrifty/Dollar.

pickup line was about 2 hours long. Several people not in line mentioned they stood in line for 1.5-2 hours and then had been waiting 2 hours for a car they still didn't have yet. We didn't have time to deal with that so ended up taking an uber instead even though our rental was a prepaid non refundable

I never received my rental car and had to cancel, refund pending…