Cheap Car Rentals in Pocket, Sacramento from RM 24

1) Kayak providing a telephone number for assistance. 2) Hertz working better with me to address the issue of their downtown office being closed

Hertz did not have an intermediate SUV. Hertz tried to give me an (SMALL) Electric Vehicle which was several classes below my rental reservation and wanted to charge me the same as the InterMediate Vehicle Rate! E Vehicle had no Cord to Charga and I was being advised to go to a charging station. Since I was headed 400 miles one way and into a Remote area... DOES NOT WORK! No Mediatio... Take it or leave it attitude. SUCKED! Very Disgusting.

Upon check in, no vehicles were available. Had to take a truck that had just pulled in as a return. The truck had an overwhelming smell of cigarettes and marijuana which personnel said they would clean so had to wait an extra hour for the vehicle. Not sure what type of "cleaning" was conducted to take the smell out but whatever it was, did not work. Probably had contact high each time I got in the vehicle and clothes were penetrated with the awful stench. Sprayed 4 bottles of Lysol and Febreeze which didn't work.

I cancelled the reservation because the car I ordered wasn’t available and they still charged for the insurance. I need a refund for that please.