I am not happy with the overall experience of Alamo and would never use it again or recommend it to anyone. They have reported a scratch on a wheel rim and deduct some amount even though I had zero deductible. When I got the car, I didn't get a full check of the car especially at the wheel rim, since it was an upgrade that happened at the last moment and it took some time to get the car. They should show before and after picture of the damage with the date and time if they report any damage. The checkin time to get the car from Alamo was significantly higher. When a person travels after a long flight especially with a kid, they should make it more easier and quick. The office opened at 8:00 am, and I was there a bit early, so it would be good if the checkin could be smoother and they could support early check in. The price after insurance and car seat was way too high and it was expensive.