Etihad Airways flights from Kuala Lumpur Intl Airport to Cardiff (KUL - CWL)

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I recently had the pleasure of flying with Etihad Airways, and I must say, the experience was largely positive. From the moment I checked in to the moment I disembarked, the service was top-notch. The airline staff were attentive, courteous, and consistently professional. In-flight entertainment and meals were commendable and exceeded my expectations for an economy fare. However, there was one aspect that I found could use some improvement – the comfort level in the economy class. The seating felt a bit cramped and didn't allow for much movement, especially during longer flights. This made the overall journey a tad uncomfortable. In conclusion, while I highly rate many aspects of my journey with Etihad, I believe there's room for improvement in the comfort of their economy class. Regardless, I wouldn't hesitate to choose Etihad again for my future travels, trusting that they continuously strive for excellence in all areas of their service.

excellent service