Cheap Car Rentals in North Carolina

During the pick up, you seem to be extremely understaffed. It took close to an hour to get served

They said the charge was $79 and then they added $273 without explanation

Excelente

When I got there they said it was a. Electric car and to change it would be $50 more per day. It was a bait and switch. I canceled.

I left a note in the appropriate box that we needed to pick up at 8 am. I tried calling to confirm that it had been received. No one ever answered. It was not received

It was very difficult to find the Budget location. It would be so simple to add the directions to the confirmation and pickup information. The help center was no help and calling the actual pickup sight didn't work because they didn't answer up the phone and so the "help center" answered each time. That was incredibly frustrating and added an hour to my van rental pickup.

The customer service people were very nice and helpful, but I wasn't able to get the vehicle that I needed and one of the vehicles given to me needed an oil change so I had to go back inside and get a different vehicle.

The counter staff were fast and friendly but unable to provide a clear explanation as to why I was paying additional over what I already paid for the rental. I thought that when I paid through the website that I was done. Apparently there were still more more fees to be paid for the rental. The vehicle was low mileage, comfortable and relatively clean (film on the inside of the windshield that made clear vision sometimes difficult/dangerous. Drop off and transfer efficient and seamless. On a scale of 1-10 I would give my rental experience a 7.

They did not have my class of car and did not offer an upgrade for free. They wanted to charge me more for a car. I declined.

Hard to find location in the Crabtree valley mall Avis staff on the phone could not provide knowledge about how to find the rental car location☹️

Great. Rental car process at ILM is a breeze.

My car broke down late at night on a road trip and I believed it was totaled, so I booked a rental to get me home for work. Thrifty did not offer any sort of help to accommodate my needs and kept the down payment I provided. Overall, they made my experience much more stressful than it already was.

good on gas. sticker on windshield blocked some of the driver's view, empty cans in backseat, they demanded proof of my own personal car insurance or buy insurance from them and also demanded to see proof of my flight out BEFORE i could take the car. Nothing about this was on their website. upon return, we called as per instructions but no one picked up for 45 minutes. finally called corporate office and they told me to wait until the shuttle swings by, which it did. I called the rental office once more and FINALLY someone picked up but shuttle took 30 minutes for a 10 minute ride to the airport. At the drop off site, 12 other people were waiting for a ride to their flights. Five of them were in danger of missing their flights and took an uber. Badly run business, intrusive rental criteria, sloppy maintenance to the point of being dangerous (windshield obstruction). We can't recommend using this car rental company to anyone else for any reason, as their service is sub-par across the board.

Willie helped me so much! I booked a car for the wrong day. Totally my fault but he was able to accommodate me anyway. So grateful! They are my new go to when visiting Charlotte.