Cheap Car Rentals in Connecticut

Nobody looked over the car with us at pickup and nobody was there to look at the car at check in

I was never sent a final itemized bill, and was assured over the phone there would not be added charge for returning the car at a different location/after hours. The extensions through Hertz were also absurdly priced, ranging from $2.10 some days to $200+ on others. My car search was extended after my last one died, so I ended up opening a new rental with the same car.

The cost of the refueling charge is out of line with current fuel pricing. And at Bradley/Hartford the distance from the terminal to the actual car rental front desk is too far without a shuttle when you have luggage. The directional signage is poor; for first time travelers at this location.

They didn't have the car I initially reserved, which I can understand due to the rental car shortage we hear about all the time. You really need to scrutinize your bill, though. I was charged a late fee (they showed I returned the car at 2 pm, which was impossible since my flight left at 9:15 am) and was also charged for an upgrade, when they told me I would not be charged one since it wasn't my fault that they didn't have the much smaller car I requested. I called them right away and they were very nice about all the issues and removed all inappropriate charges. Despite all the issues, I would still use them again (while still carefully checking my bill) because their customer service was on point.

Did not have requested hybrid car or any real alternative