Cheap Car Rentals in Missouri

Easy process. Only issue we had was when we were trying to move our pick up time to earlier the person I spoke with told us he couldn't because Hertz is not open on Sunday and we would have to drop the car off on Monday. We've rented from this location and dropped off before so we just cancelled online and rebooked there as well. Not sure what that person was looking at, but had no issues dropping off yesterday.

The pickup location was wrong. It was not at the airport. Had to take a Lyft to get the car and pay to drop off at a different location (Lambert airport). Staff at both places very harried and insisted I made the booking wrong.

My whole experience was great customer service was excellent

When I got my car in KC and started it up I got a low tire pressure warning on the passenger’s side rear tire (6 psi). They exchanged the car for me without a problem but the next car had a former driver’s rental contract still in the car. Seems to me the cars are not being inspected/cleaned very well before sending them out again?

Very easy! Great job!

when calling to verify pickup times, we were given different messages EVERY single time. the agents we spoke with clearly did not know their business and caused us much duress. Our plane arrived after their closing time of 10pm.... we were told not to worry, someone would wait for us; another time we were told no one would be there to give us our car and we should cancel and try to find a different rental company; another person told us they had to file a request for someone to stay late for us and that they would submit it for us and it would take 72 hours to get back to us with the answer, no one called us back, we called them, they said there was no answer so there probably would be no one there; another person said that everyone else we'd spoken to was mistaken and that there was a new policy that someone would stay until all customers with reservations picked up their cars so not to worry, etc, etc, etc, it was awful

I couldn't even get a car

long line and wait my car got booked to another driver confusion I had to take a car I did not select or wanted

They were very understaffed and the line to pick up the car was 45 minutes long. I asked for a Volkswagen Jetta upon renting but received a Chrysler minivan. Drop off was a train wreck. No one to show you where to park, do you leave keys in the car? Do you have the car inspected? It was all a guess. I won’t use them again.

Wonderful experience - top notch customer service at a low price! Thank you St Louis location!