Cheap Car Rentals in Indiana from RM 189

Waited forever for counter to process rental contract. Then walked to pickup area and car wasn’t even there. I had to go back to counter and wait in line again for 30 minutes to get another car. I made sure car was in lot. I had to leave car to get a ride back to pickup rental. When I returned to pick car up I started the car and it had low washer fluid warning and car network down check immediately warning. I walked back in to rental counter. There was 5 people in line. I waited 45 minutes only move up 2 people. I walked to enterprise and had a car rented in 15 minutes. I then got back in line behind to same to people and waited another 30 minutes. I told the counter person I wanted a full refund due to car issues and wait time. I was told they can’t refund I had to call customer service. I called customer service and had to argue with because they said the car had moved when it did not. They refunded most of my money $62 wasn’t refunded but it’s not worth calling again and I lost the insurance money I paid to the site $66. This was the worst experience I’ve ever had renting a vehicle.

When we got the minivan, there were hot Cheetos stuck in the seats and the windows were filthy.

I did not stand in line for well over an hour as I have done in the past. I went to another vender. The Budget people are not able to run a rental agency in airports.

quick, friendly service easy & fast to get from terminal to Alamo South Bend also quick & easy - thanks!!!

Nice car; efficient service

I did not like your service. When people make a reservation, keep it for them and don’t cancel their reservations only to reap them off at the last hour. You canceled my reservations twice and charged me on a day to day basis for two days for a total of $188 plus just because at that time I have no choice even making me to pay more on my credit card. You guys better go to hell. I will never use you guys again nor refer you to anyone even in my next trip to Columbus Ohio.

Car was not full. Had to get gas on my way out.

Great price. Wish I could have gotten the same deal at the airport 🙁

I liked that we got a free upgrade, from a small SUV to a medium SUV, at no additional cost. Although I was worried that the gas mileage would suffer, it turned out to be a nearly new vehicle; the mileage was very good! The staff in the Hertz office could definitely use some professionalism. They do not greet customers when they come in, and the atmosphere is too casual for a business. The environmental decor is completely lacking. Could use comfortable seating at least..

I reserved a car, received a confirmation that it was ready for me. When I got to the place I was told the reservation was canceled because they didn’t have a car available. Now mind you I was sent an email saying my car was available. When I asked how they could let an agent reserve a car that wasn’t available I was told that they don’t know what is available until it comes in. What kind of bs is that? Absolutely bad business practice & I would not recommend this place

I found it very easy to rent through the website, great service, great car and great price

In spite of booking they don’t have a car to give

Despite making a reservation 2 months in advance, they did not have a car for me to rent at the time of my reservation. They were unapologetic and simply said they would call if one came in, I never got a phone call and went to a competitor to rent a car with them instead.

Emerald club is awesome. No lines!