Cheap Car Rentals in United States from RM 111

Easy, professional, perfect!

Excellent!

Easy in and out, no problems.

Waiting time to pick up the car was too long. Around 30 min.

I bought insurance for the rental car from you guys. The rental car got a crack on the front windshield from a rock off a semi truck. The car company is billing me for the bill which is wrong the insurance I bought from you guys should cover it

Fast, professional, efficient, get to pick your car and get on the road quickly

When I booked the rental it stated that a Chevrolet Trailblazer was being g reserved for me. Whe I arrived to pick up the rental it was a different smaller vehicle. Not large enough for 4 adults with luggage for a cruise. Attendant let me choose a more appropriate sized vehicle. That worked out great. That was the only issue I had. Everything else worked out great.

Had some issue with the bill but Sixt did an excellent job following up and making it right.

Great up until I received a bill for the scratch that I was responsible for. I purchased the insurance. It had been rectified but I should have never had to go through it

Car received was dirty inside and out and smelled like marijuana smoke. Had to clean bugs off the windshield at gas station to see. No other options for the vehicle size I needed to had to take it.

The dude at Avis in Fargo was the best I’ve had for some time. V efficient and friendly! Deserves a promotion. Drop off was problematic as there was no one to oversee the drop off in MSP. Not a living soul anywhere to be seen. I left the car in a queue of cars in the Avis parking lot drop off section but not ideal.

The pick up was understaffed and poorly run. It took one and one half hours to pick up the car after arriving to the pick up location. After a long flight and a long drive ahead this lack of efficient service is unexceptable.

Liked it all 🙏😊

Booked a rideshare to get from my hotel to the rental office, when I arrived I was told that they canceled my reservation because they do not have any cars available. I told them that a phone call or email would have been nice before I paid for a ride to come here, and the agent pointed at another customer and said “well, he’s been here waiting on a car since 8:00 AM” … I’m not sure what point he was trying to make, but this rental center has very poor customer service.

A bait-and-switch was executed. The counter offered a fully electric car for our long distance, one-way trip. Uncomfortable finding charging stations, learning battery monitoring and battling jet lag, plus driving thru long rural stretches made this an impossiblity. No alternative was offered for the booking; instead we took a traditional booking, without offer of car class etc, for about double the price. Feeling weary and uninterested in shopping around, we reluctantly accepted. In hindsight we should've stepped out of line and shopped around, returning to the airport to use a different company if needed. We ended up in a larger car than we'd have chosen (more expensive fillups), one that was racked with hail damage, worn interior, no navigation (missing chip), and to top it all, needed an alignment so badly that the seats shook like 2 cheap massage chairs every time we got over 50mph. One stop at a tiny Budget outpost with no vehicles + 3 calls to roadside assistance offered nothing except detours so we powered thru. Not using Budget, or its partner Avis, again.

Very courteous staff. Office hours is listed at 730am-530pm which is incorrect. Was charged 15% more than I signed up for online.

I reserved a car and when I got to the counter, the only car that was available was luxury upgrade that I had to pay extra for. Tried to sort it out but was placed on hold and unable to get to customer service. Ended up paying extra and getting late to my appointment. Disappointing experience.

We didn’t get exactly the type of car we anticipated, but the replacement had better than expected trunk and back seat room for our luggage and family.

Check-in with customer service in PNS was great. They were dealing with a lot but still were polite.

I hate this company with a burning passion. I made a reservation for a car and they required me to pay up front... okay that's weird but shouldn't be a problem. I was wrong. A few weeks, maybe a month, after booking it was determined that we did not need the car anymore. So I attempt to cancel my reservation by going into the booking and either cancel or modify to a bigger car. However, since this company is a bunch of scammers, they wouldn't allow me to modify or cancel the reservation due to "company policy" which essentially is a load of horseshit - I HAVENT EVEN PICKED UP THE CAR YET. I call Kayak, who defer me to Dollar-Rent-A-Car, who defer me to Expedia. Finally I talk to someone on the phone at Expedia, who relay the following information to me. "We will advocate for a refund or a credit but need time to discuss with Dollar". Okay whatever, I will wait and keep my reservation until they call me back. Multiple days later, Expedia emails me back saying "we were not able to secure a refund or cancellation due to Dollar's company policy - if you wish to cancel with no refund please respond to this email". At this point I am thinking, god damn it this is bullcrap, but whatever I will just keep my reservation and use the extra car. Finally, the week before the reservation, I get an email from Kayak and Dollar saying "what to expect for your car rental next week".... Now I am in Boston, ready to pick up my car and as soon as I get to the front of the line which was not at all short or speedy, the representative with the most smug, arrogant, evil smile is almost laughing at me saying "I'm sorry sir but the screen is showing your reservation is canceled, I'm sorry but there is nothing I can do, nope I cannot see when it was canceled, no sir we do not do refunds, yes sir I know that you paid for the car and now you cannot have the car, mhm no sir we will not be providing you a car." I wanted to reach across the desk and let out all my frustrations but ended up leaving while crushing a Coca-Cola can. Absolute disgrace of a Company, of customer satisfaction, customer retention (I have made a vow to never use this terrible Company EVER AGAIN), and company policies. I give this experience negative 10000000000 stars and will continue to share this experience with as many people that will listen to never book with Dollar-Rent-a-Car again. I will make it my life's mission to deter people from using this company and I hope that they file for bankruptcy.

The return at Detroit is always « harsh »; the staff is not welcoming.

Terrible

Great experience except for long wait to get the car (understaffed at airport with only 1 person working the counter)

Quick and simple. Very easy to find.